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Student loans

Complaint 9298037 Navy Federal Credit Union

Fixed
Product
Student loan · Private student loan
Detail
Problem with customer service
From
Florida 33647
Filed by
Web · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 19, 2024Complaint received
  2. Jun 19, 2024Sent to Navy Federal Credit Union
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026Student loansDealing with your lender or servicerReceived bad information about your loanVAFixedYes
Mar 31, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Sep 7, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNDFixedYes
Nov 13, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
May 13, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
May 13, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
May 13, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Jun 17, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Mar 14, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Dec 13, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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