Case file
Mortgages
Complaint 9469992 Ally Financial
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Delays in the application process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 11, 2024Complaint received
- Jul 16, 2024Sent to Ally Financial (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Jul 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Fixed | Yes |
| May 29, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IL | Explained | Yes |
| May 9, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | MI | Explained | Yes |
| Jan 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Sep 10, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | PA | Explained | Yes |
| Aug 8, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | AK | Explained | Yes |
| Feb 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | NE | Explained | Yes |
| Aug 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jun 3, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
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