Case file
Mortgages
Complaint 9561306 Ally Financial
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 19, 2024Complaint received
- Jul 19, 2024Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 19, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NM | Explained | Yes |
| Jun 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Jul 2, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Apr 4, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Nov 30, 2024 | Mortgages | Trouble during payment processPayment process | GA | Fixed | Yes |
| Nov 15, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Oct 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WA | Money back | Yes |
| Sep 10, 2024 | Mortgages | Trouble during payment processLien release | AZ | Explained | Yes |
| Aug 18, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | Explained | Yes |
| Jun 28, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WA | Explained | Yes |
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