Case file
Prepaid & gift cards
Complaint 9676508 Barclays US
Explained- Product
- Prepaid card · Gift card
- Detail
- Trouble closing card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 30, 2024Complaint received
- Jul 31, 2024Sent to Barclays US (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Barclays US complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | IL | Explained | Yes |
| Mar 5, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | OR | Explained | Yes |
| Apr 30, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | MN | Explained | Yes |
| Aug 23, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
| Oct 5, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
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