Auto lender · complaint record
Access Auto Group complaints
Filed under Access Auto Group, Inc.
Consumers have filed 2 complaints about Access Auto Group since 2020, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is getting a loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #133 of 193
Since March 2020
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Jul 22, 2026
Most complained-about auto lenders
Access Auto Group complaints by month
The busiest month was March 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Access Auto Group answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Access Auto Group problems
Inside "Getting a loan or lease"
- Confusing or misleading advertising or marketing 1
Access Auto Group compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Access Auto GroupAuto loans & leases | - | 1 | - |
Compare side by side: Access Auto Group vs The Savings Group · Access Auto Group vs AC AutoPay LLC, Denver, CO Branch · Access Auto Group vs CARS Acquisition · Access Auto Group vs EA Holdings
What people say about Access Auto Group
All experiencesNo experiences with Access Auto Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Access Auto Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 22, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | No timely reply |
| Mar 31, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Questions about Access Auto Group
How many complaints does Access Auto Group have?
Access Auto Group has 2 complaints on record since March 2020, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Access Auto Group respond to complaints?
Yes. Access Auto Group answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Access Auto Group?
The most common problems are getting a loan or lease (1), struggling to pay your loan (1).
Is Access Auto Group legit?
Access Auto Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Access Auto Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Access Auto Group?
Complain to Access Auto Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Access Auto Group complaints come from?
Most come from Montana (1), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Access Auto Group
No comments yet. Start the conversation - questions are welcome too.