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Complaint log

Access Loan Services complaint log

The newest complaints about Access Loan Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 27, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledARNo timely replyNo
Mar 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectGANo timely replyNo
Nov 14, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGANo timely replyNo
Apr 6, 2024Credit reportingIncorrect information on your reportAccount information incorrectGANo timely replyNo
Apr 4, 2024Money transfers & appsFraud or scamCANo timely replyNo
Feb 21, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGANo timely replyNo
Oct 18, 2023Payday & personal loansIncorrect information on your reportInformation belongs to someone elseGANo timely replyNo
Jan 31, 2023Payday & personal loansGetting the loan-No timely replyNo
Jun 17, 2022Money transfers & appsFraud or scamCANo timely replyNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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