Auto lender · complaint record
Ace Motor Acceptance complaints
Filed under Ace Motor Acceptance Corporation
Consumers have filed 4 complaints about Ace Motor Acceptance since 2014, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Dec 8, 2017
Ace Motor Acceptance complaints by month
The busiest month was March 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ace Motor Acceptance answered all time
- Closed with explanation375%
- Closed125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ace Motor Acceptance complaints are about
Top Ace Motor Acceptance problems
Ace Motor Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Ace Motor AcceptanceAuto loans & leases | - | 0 | - |
Compare side by side: Ace Motor Acceptance vs The Savings Group · Ace Motor Acceptance vs AC AutoPay LLC, Denver, CO Branch · Ace Motor Acceptance vs CARS Acquisition · Ace Motor Acceptance vs EA Holdings
What people say about Ace Motor Acceptance
All experiencesNo experiences with Ace Motor Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ace Motor Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 8, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 12, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Dec 21, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Closed |
| Mar 21, 2014 | Auto loans & leases | Taking out the loan or lease | Explained |
Questions about Ace Motor Acceptance
How many complaints does Ace Motor Acceptance have?
Ace Motor Acceptance has 4 complaints on record since March 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Ace Motor Acceptance respond to complaints?
Yes. Ace Motor Acceptance answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ace Motor Acceptance?
The most common problems are managing the loan or lease (1), struggling to pay your loan (1), cont'd attempts collect debt not owed (1).
Is Ace Motor Acceptance legit?
Ace Motor Acceptance is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ace Motor Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ace Motor Acceptance?
Complain to Ace Motor Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ace Motor Acceptance complaints come from?
Most come from Georgia (2), Maryland (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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