Debt collection
AES / PHEAA debt collection complaints
Consumers have filed 981 complaints about AES / PHEAA's debt collection, 31 in the last 12 months (-6%). AES / PHEAA answered 100% on time and closed 6% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | AES / PHEAA | 31 | 100% | 6% |
Latest AES / PHEAA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 17, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Sep 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 20, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 19, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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