Lender · complaint record
AltCap complaints
Consumers have filed 2 complaints about AltCap since 2024, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting a line of credit.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #207 of 272
Since July 2024
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Sep 25, 2026
Most complained-about personal & payday lenders
AltCap complaints by month
The busiest month was July 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How AltCap answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top AltCap problems
AltCap compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | AltCapPayday & personal loans | - | 1 | - |
Compare side by side: AltCap vs SoLo Funds · AltCap vs AAA Auto Title Loans · AltCap vs Powerpay · AltCap vs AmeriCash
What people say about AltCap
All experiencesNo experiences with AltCap yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest AltCap complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2026 | Payday & personal loans | Getting a line of credit | Explained |
| Jul 31, 2024 | Payday & personal loans | Problems receiving the advance | Explained |
Questions about AltCap
How many complaints does AltCap have?
AltCap has 2 complaints on record since July 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does AltCap respond to complaints?
Yes. AltCap answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with AltCap?
The most common problems are getting a line of credit (1), problems receiving the advance (1).
Is AltCap legit?
AltCap is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AltCap legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against AltCap?
Complain to AltCap in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most AltCap complaints come from?
Most come from Missouri (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about AltCap
No comments yet. Start the conversation - questions are welcome too.