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American Trust Cash Advance complaints

Consumers have filed 1 complaint about American Trust Cash Advance since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is charged fees or interest you didn't expect.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since February 2026

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
100%

Typical lender: 6%

Last 30 days
0

Newest: Feb 27, 2026

Rank
#207 of 272

Most complained-about personal & payday lenders

American Trust Cash Advance complaints by month

The busiest month was February 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How American Trust Cash Advance answered all time

  • Closed with monetary relief1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top American Trust Cash Advance problems

American Trust Cash Advance compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8American Trust Cash AdvancePayday & personal loans-1new100%100%-

Compare side by side: American Trust Cash Advance vs SoLo Funds · American Trust Cash Advance vs AAA Auto Title Loans · American Trust Cash Advance vs Powerpay · American Trust Cash Advance vs AmeriCash

What people say about American Trust Cash Advance

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Latest American Trust Cash Advance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 27, 2026Payday & personal loansCharged fees or interest you didn't expectTNMoney backYes

Questions about American Trust Cash Advance

How many complaints does American Trust Cash Advance have?

American Trust Cash Advance has 1 complaint on record since February 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does American Trust Cash Advance respond to complaints?

Yes. American Trust Cash Advance answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with American Trust Cash Advance?

The most common problems are charged fees or interest you didn't expect (1).

Is American Trust Cash Advance legit?

American Trust Cash Advance is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Trust Cash Advance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against American Trust Cash Advance?

Complain to American Trust Cash Advance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most American Trust Cash Advance complaints come from?

Most come from Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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