Auto lender · complaint record
AutoSmart Acceptance complaints
Filed under AutoSmart Acceptance Corporation
Consumers have filed 2 complaints about AutoSmart Acceptance since 2024, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #133 of 193
Since August 2024
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 25, 2025
Most complained-about auto lenders
AutoSmart Acceptance complaints by month
The busiest month was August 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How AutoSmart Acceptance answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What AutoSmart Acceptance complaints are about
Top AutoSmart Acceptance problems
Inside "Managing the loan or lease"
- Problem with additional products or services purchased with the loan 1
AutoSmart Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | AutoSmart AcceptanceAuto loans & leases | - | 1 | - |
Compare side by side: AutoSmart Acceptance vs The Savings Group · AutoSmart Acceptance vs AC AutoPay LLC, Denver, CO Branch · AutoSmart Acceptance vs CARS Acquisition · AutoSmart Acceptance vs EA Holdings
What people say about AutoSmart Acceptance
All experiencesNo experiences with AutoSmart Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest AutoSmart Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 25, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 9, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about AutoSmart Acceptance
How many complaints does AutoSmart Acceptance have?
AutoSmart Acceptance has 2 complaints on record since August 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does AutoSmart Acceptance respond to complaints?
Yes. AutoSmart Acceptance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with AutoSmart Acceptance?
The most common problems are managing the loan or lease (1), attempts to collect debt not owed (1).
Is AutoSmart Acceptance legit?
AutoSmart Acceptance is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AutoSmart Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against AutoSmart Acceptance?
Complain to AutoSmart Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most AutoSmart Acceptance complaints come from?
Most come from Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about AutoSmart Acceptance
No comments yet. Start the conversation - questions are welcome too.