Debt collection
Block debt collection complaints
Consumers have filed 176 complaints about Block's debt collection, 70 in the last 12 months (+52%). Block answered 97.1% on time and closed 3% with relief. See the whole Block record.
Block against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Block (Cash App) | 70 | 97.1% | 3% |
Latest Block debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 23, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jun 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jun 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Money back |
| May 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 28, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Apr 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 20, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Feb 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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