Debt collection
Block debt collection complaints
Consumers have filed 176 complaints about Block's debt collection, 70 in the last 12 months (+52%). Block answered 97.1% on time and closed 3% with relief. See the whole Block record.
Block against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Block (Cash App) | 70 | 97.1% | 3% |
Latest Block debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 30, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Dec 21, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 5, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 30, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Money back |
| Nov 5, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 5, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 23, 2022 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 13, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 13, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 24, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 3, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 31, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 31, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 20, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 3, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| May 2, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 14, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 13, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 28, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 16, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 28, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 3, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 3, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Block
No comments yet. Start the conversation - questions are welcome too.