Debt collection
Block debt collection complaints
Consumers have filed 176 complaints about Block's debt collection, 70 in the last 12 months (+52%). Block answered 97.1% on time and closed 3% with relief. See the whole Block record.
Block against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Block (Cash App) | 70 | 97.1% | 3% |
Latest Block debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 13, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 8, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 8, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 23, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 16, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 10, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 1, 2024 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 26, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 22, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 19, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 12, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 26, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 12, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 25, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 20, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Sep 11, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 11, 2023 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jul 31, 2023 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 11, 2023 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Jun 21, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 3, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 13, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 11, 2023 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 28, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 24, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 2, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 24, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 3, 2023 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Block
No comments yet. Start the conversation - questions are welcome too.