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Money transfers & apps

Branch Messenger money transfers & apps complaints

Consumers have filed 55 complaints about Branch Messenger's money transfers & apps, 27 in the last 12 months (+29%). Branch Messenger answered 100% on time and closed 0% with relief. See the whole Branch Messenger record.

Branch Messenger against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Branch Messenger27+29%100%0%55

Every payment company ranked

Latest Branch Messenger money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletPAExplainedYes
Sep 8, 2026Money transfers & appsFraud or scamVAExplainedYes
Sep 1, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Aug 28, 2026Money transfers & appsOther transaction problemCAExplainedYes
Aug 27, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Aug 17, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Jul 29, 2026Money transfers & appsMoney was not available when promisedMIExplainedYes
Jul 27, 2026Money transfers & appsFraud or scamCAExplainedYes
Jun 30, 2026Money transfers & appsFraud or scamCAExplainedYes
Jun 15, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountWIExplainedYes
Jun 12, 2026Money transfers & appsProblem adding moneyNJExplainedYes
Apr 28, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Apr 23, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMOExplainedYes
Apr 15, 2026Money transfers & appsFraud or scamCAExplainedYes
Apr 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Apr 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Mar 24, 2026Money transfers & appsUnauthorized transactions or other transaction problemWAExplainedYes
Mar 23, 2026Money transfers & appsFraud or scamFLExplainedYes
Mar 18, 2026Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Mar 11, 2026Money transfers & appsFraud or scamALExplainedYes
Mar 6, 2026Money transfers & appsFraud or scamSCExplainedYes
Jan 27, 2026Money transfers & appsOther transaction problemIAExplainedYes
Jan 9, 2026Money transfers & appsFraud or scamFLExplainedYes
Jan 8, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Jan 4, 2026Money transfers & appsOther transaction problemNVExplainedYes
Dec 15, 2025Money transfers & appsFraud or scamAZExplainedYes
Nov 18, 2025Money transfers & appsFraud or scamVAExplainedYes
Nov 1, 2025Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Oct 15, 2025Money transfers & appsUnauthorized transactions or other transaction problemWIExplainedYes
Oct 8, 2025Money transfers & appsFraud or scamFLExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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