Debt collector · complaint record
Capital Collections complaints
Filed under Capital Collections, LLC
Consumers have filed 9 complaints about Capital Collections since 2014, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,275 of 1,963
Since May 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Feb 7, 2026
Most complained-about debt collectors
Capital Collections complaints by month
The busiest month was May 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Capital Collections answered all time
- Closed with non-monetary relief111.1%
- Closed with explanation888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Capital Collections complaints are about
Top Capital Collections problems
Inside "Attempts to collect debt not owed"
- Debt was paid 2
- Debt was already discharged in bankruptcy and is no longer owed 1
- Debt is not yours 1
- Debt was result of identity theft 1
Capital Collections compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Capital CollectionsDebt collection | - | 2 | - |
Compare side by side: Capital Collections vs Green Square · Capital Collections vs EMoneyUSA · Capital Collections vs Mullooly Jeffrey Rooney & Flynn · Capital Collections vs Credit World Services
What people say about Capital Collections
All experiencesNo experiences with Capital Collections yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Capital Collections complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 3, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 16, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 23, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 18, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Mar 6, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 30, 2014 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
Questions about Capital Collections
How many complaints does Capital Collections have?
Capital Collections has 9 complaints on record since May 2014, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Capital Collections respond to complaints?
Yes. Capital Collections answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Capital Collections?
The most common problems are attempts to collect debt not owed (5), communication tactics (2), incorrect information on your report (1).
Is Capital Collections legit?
Capital Collections is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Capital Collections legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Capital Collections?
Complain to Capital Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Capital Collections complaints come from?
Most come from California (8), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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