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Debt collection

Certified Collectors debt collection complaints

Consumers have filed 37 complaints about Certified Collectors's debt collection, 7 in the last 12 months. Certified Collectors answered 100% on time and closed 0% with relief. See the whole Certified Collectors record.

Certified Collectors against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Certified Collectors7new100%0%37

Every debt collector ranked

Latest Certified Collectors debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Jul 6, 2016Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 26, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedYes
Apr 12, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtTXExplainedYes
Mar 16, 2016Debt collectionCommunication tacticsThreatened to take legal actionTXExplainedYes
Aug 7, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineOKExplainedYes
Dec 29, 2014Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedNo
May 5, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtTXExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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