Debt collector · complaint record
Certified Collectors complaints
Filed under CERTIFIED COLLECTORS, INC.
Consumers have filed 42 complaints about Certified Collectors since 2014, 10 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 42
- Last 12 months
- 10
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #727 of 1,963
Since May 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 24, 2026
Most complained-about debt collectors
Certified Collectors complaints by month
The busiest month was August 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Certified Collectors answered all time
- Closed with non-monetary relief24.8%
- Closed with explanation4095.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Certified Collectors complaints are about
Top Certified Collectors problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 8
- Debt was paid 2
- Debt was already discharged in bankruptcy and is no longer owed 1
Certified Collectors compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Certified CollectorsDebt collection | - | 10 | - |
Compare side by side: Certified Collectors vs Green Square · Certified Collectors vs EMoneyUSA · Certified Collectors vs Mullooly Jeffrey Rooney & Flynn · Certified Collectors vs Credit World Services
What people say about Certified Collectors
All experiencesNo experiences with Certified Collectors yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Certified Collectors complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Feb 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 17, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Certified Collectors
How many complaints does Certified Collectors have?
Certified Collectors has 42 complaints on record since May 2014, including 10 in the last 12 months and 1 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does Certified Collectors respond to complaints?
Yes. Certified Collectors answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Certified Collectors?
The most common problems are attempts to collect debt not owed (11), written notification about debt (7), incorrect information on your report (3).
Is Certified Collectors legit?
Certified Collectors is a real company with a public complaint record: consumers have complained about it 42 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Certified Collectors legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Certified Collectors?
Complain to Certified Collectors in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Certified Collectors complaints come from?
Most come from Texas (40), Ohio (1), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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