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Debt collection

Improper contact or sharing of info

Consumers have filed 10,036 complaints about this, against 1,416 companies. The most complained-about is Encore Capital.

Companies with the most

All time.

In more detail

  • Talked to a third party about my debt5,03750%
  • Contacted me after I asked not to2,56726%
  • Contacted employer after asked not to2,19222%
  • Contacted me instead of my attorney2402%

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 21, 2017NavientDebt collectionImproper contact or sharing of infoContacted employer after asked not toTXExplainedYes
Apr 21, 2017Medical Data SystemsDebt collectionImproper contact or sharing of infoTalked to a third party about my debtGAExplainedYes
Apr 21, 2017NCB Management ServicesDebt collectionImproper contact or sharing of infoTalked to a third party about my debtFLExplainedYes
Apr 21, 2017Squaretwo FinancialDebt collectionImproper contact or sharing of infoTalked to a third party about my debtWVExplainedYes
Apr 21, 2017The Affiliated GroupDebt collectionImproper contact or sharing of infoTalked to a third party about my debtMNFixedYes
Apr 21, 2017CL HoldingsDebt collectionImproper contact or sharing of infoTalked to a third party about my debtLAFixedYes
Apr 21, 2017CFS2Debt collectionImproper contact or sharing of infoContacted employer after asked not toGAExplainedYes
Apr 21, 2017Direct Recovery ServicesDebt collectionImproper contact or sharing of infoContacted employer after asked not toMTExplainedYes
Apr 21, 2017Brennan & ClarkDebt collectionImproper contact or sharing of infoContacted me after I asked not toNCExplainedYes
Apr 21, 2017ApellesDebt collectionImproper contact or sharing of infoTalked to a third party about my debtGAExplainedYes
Apr 21, 2017Credit InternationalDebt collectionImproper contact or sharing of infoTalked to a third party about my debtWAExplainedYes
Apr 21, 2017SynchronyDebt collectionImproper contact or sharing of infoTalked to a third party about my debtWVExplainedYes
Apr 21, 2017Northstar Location ServicesDebt collectionImproper contact or sharing of infoTalked to a third party about my debtFLExplainedYes
Apr 21, 2017Portfolio Recovery AssociatesDebt collectionImproper contact or sharing of infoTalked to a third party about my debtWVExplainedYes
Apr 21, 2017Ally FinancialDebt collectionImproper contact or sharing of infoTalked to a third party about my debtNYExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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