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Complaint log

Chrysalis complaint log

The newest complaints about Chrysalis, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 7, 2017MortgagesCredit decision / UnderwritingMDExplainedNo
Feb 9, 2017MortgagesCredit decision / UnderwritingNJExplainedYes
Jan 30, 2017MortgagesSettlement process and costsCAExplainedYes
Dec 15, 2016MortgagesLoan servicing, payments, escrow accountGAExplainedYes
Dec 9, 2016MortgagesApplication, originator, mortgage brokerWYExplainedYes
Jul 12, 2016MortgagesApplication, originator, mortgage brokerCAExplainedYes
Jun 8, 2016MortgagesApplication, originator, mortgage brokerMSExplainedYes
May 26, 2016MortgagesLoan servicing, payments, escrow accountSCExplainedYes
May 5, 2016MortgagesApplication, originator, mortgage brokerNCExplainedYes
May 3, 2016MortgagesApplication, originator, mortgage brokerNCExplainedYes
Apr 24, 2016MortgagesApplication, originator, mortgage brokerNVExplainedYes
Apr 21, 2016MortgagesSettlement process and costsMIExplainedYes
Apr 7, 2016MortgagesApplication, originator, mortgage brokerVAExplainedYes
Mar 19, 2016MortgagesApplication, originator, mortgage brokerCOExplainedYes
Feb 27, 2016MortgagesApplication, originator, mortgage brokerAZExplainedYes
Feb 2, 2016MortgagesApplication, originator, mortgage brokerMDExplainedYes
Dec 1, 2015MortgagesLoan modification,collection,foreclosureFLExplainedYes
Dec 1, 2015MortgagesCredit decision / UnderwritingTNExplainedYes
Nov 27, 2015MortgagesLoan modification,collection,foreclosureCAExplainedYes
Nov 20, 2015MortgagesApplication, originator, mortgage brokerNYExplainedYes
Nov 13, 2015MortgagesApplication, originator, mortgage brokerCAExplainedYes
Oct 21, 2015MortgagesCredit decision / UnderwritingCAExplainedYes
Sep 23, 2015MortgagesLoan servicing, payments, escrow accountMOExplainedYes
Sep 23, 2015MortgagesApplication, originator, mortgage brokerWAExplainedYes
Sep 17, 2015MortgagesApplication, originator, mortgage brokerGAMoney backYes
Sep 17, 2015Payday & personal loansShopping for a line of creditGAMoney backYes
Jul 20, 2015MortgagesApplication, originator, mortgage brokerFLExplainedYes
Jun 9, 2015MortgagesApplication, originator, mortgage brokerCAExplainedYes
Jun 5, 2015MortgagesLoan servicing, payments, escrow accountAKExplainedYes
Mar 29, 2015MortgagesLoan servicing, payments, escrow accountCAExplainedNo
Mar 10, 2015MortgagesLoan modification,collection,foreclosureGAExplainedYes
Mar 4, 2015MortgagesApplication, originator, mortgage brokerNYExplainedYes
Jan 8, 2015Payday & personal loansProblems when you are unable to payAZExplainedNo
Dec 19, 2014MortgagesSettlement process and costsTNMoney backYes
Dec 17, 2014MortgagesSettlement process and costs-ExplainedYes
Nov 3, 2014MortgagesCredit decision / UnderwritingCAExplainedYes
Sep 23, 2014MortgagesApplication, originator, mortgage brokerCAExplainedYes
Jun 27, 2014MortgagesApplication, originator, mortgage brokerTXExplainedYes
Jun 4, 2014MortgagesApplication, originator, mortgage brokerWIExplainedYes
Jun 3, 2014MortgagesApplication, originator, mortgage brokerCAMoney backYes
Apr 8, 2014MortgagesApplication, originator, mortgage brokerKYClosedYes
Mar 17, 2014MortgagesLoan modification,collection,foreclosureUTExplainedYes
Dec 5, 2013MortgagesLoan modification,collection,foreclosureALMoney backNo
Nov 27, 2013MortgagesLoan modification,collection,foreclosureFLExplainedYes
Sep 4, 2013MortgagesCredit decision / UnderwritingCOExplainedYes
Jul 31, 2013MortgagesLoan modification,collection,foreclosureFLExplainedYes
Jul 8, 2013MortgagesApplication, originator, mortgage brokerAZExplainedYes
Apr 17, 2013MortgagesSettlement process and costsCAExplainedYes
Mar 4, 2013MortgagesLoan servicing, payments, escrow accountDEMoney backNo
Dec 17, 2012MortgagesLoan servicing, payments, escrow accountOKExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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