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Complaint log

Chrysalis complaint log

The newest complaints about Chrysalis, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 21, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
May 15, 2020MortgagesClosing on a mortgageTXExplainedYes
May 1, 2020MortgagesClosing on a mortgageGAExplainedYes
Apr 20, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 24, 2020MortgagesTrouble during payment processINExplainedYes
Feb 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Feb 5, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Jan 29, 2020MortgagesClosing on a mortgageMIExplainedYes
Dec 17, 2019MortgagesClosing on a mortgageTXExplainedYes
Nov 20, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Sep 11, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Aug 30, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageIAExplainedYes
Aug 12, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageIDExplainedYes
Aug 10, 2019Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeINExplainedYes
May 31, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Apr 24, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Apr 2, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Mar 21, 2019MortgagesCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingTNExplainedYes
Nov 23, 2018Payday & personal loansGetting the loanORExplainedYes
Oct 18, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Oct 15, 2018Payday & personal loansGetting the loanORExplainedYes
Sep 27, 2018Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZExplainedYes
Jul 24, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
May 22, 2018MortgagesClosing on a mortgageFLExplainedYes
May 3, 2018MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Apr 25, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Apr 15, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Apr 13, 2018MortgagesClosing on a mortgageWYExplainedYes
Apr 5, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Mar 8, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageWIExplainedYes
Mar 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Feb 22, 2018MortgagesTrouble during payment processNMExplainedYes
Feb 19, 2018MortgagesClosing on a mortgageVAExplainedYes
Jan 28, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jan 25, 2018MortgagesClosing on a mortgageALExplainedYes
Jan 25, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Dec 1, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageMTExplainedYes
Nov 21, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 20, 2017MortgagesClosing on a mortgageFLExplainedYes
Nov 8, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 4, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Oct 16, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Sep 14, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Aug 17, 2017MortgagesTrouble during payment processMDExplainedYes
Jul 15, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedNo
Jul 12, 2017MortgagesTrouble during payment processNCExplainedYes
Jun 2, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedNo
Jun 1, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo
Apr 21, 2017MortgagesApplication, originator, mortgage brokerOHExplainedYes
Apr 10, 2017MortgagesCredit decision / UnderwritingILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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