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Debt collection

Collection Associates debt collection complaints

Consumers have filed 86 complaints about Collection Associates's debt collection, 11 in the last 12 months (-45%). Collection Associates answered 81.8% on time and closed 0% with relief. See the whole Collection Associates record.

Collection Associates against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Collection Associates11-45%81.8%0%86

Every debt collector ranked

Latest Collection Associates debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2021Debt collectionWritten notification about debtDidn't receive notice of right to disputeUTExplainedYes
Apr 12, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 8, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes
Jul 7, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedNo
Jun 16, 2020Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
Jun 5, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jan 6, 2020Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Sep 10, 2019Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWIExplainedYes
Oct 9, 2018Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtFLExplainedYes
Oct 1, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Dec 30, 2017Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Dec 12, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtWIExplainedYes
Nov 14, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Sep 20, 2017Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedOHExplainedYes
Aug 10, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Jan 15, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedYes
Nov 3, 2016Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Nov 2, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineWIExplainedYes
Aug 11, 2016Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Mar 10, 2016Debt collectionCommunication tacticsThreatened to take legal actionNMExplainedYes
Jan 11, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtWIExplainedYes
Aug 7, 2015Debt collectionDisclosure verification of debtNot disclosed as an attempt to collectWIExplainedYes
Mar 9, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidWIClosedYes
Oct 9, 2014Debt collectionDisclosure verification of debtNot given enough info to verify debtGAClosedYes
Feb 28, 2014Debt collectionCont'd attempts collect debt not owedDebt was paidWIClosedYes
Feb 18, 2014Debt collectionCommunication tacticsFrequent or repeated callsWIExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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