Debt collector · complaint record
Collection Associates complaints
Filed under COLLECTION ASSOCIATES, LTD.
Consumers have filed 111 complaints about Collection Associates since 2014, 14 of them in the last 12 months (-46% on the year before). It answered 85.7% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 111
- Last 12 months
- 14
- Answered on time
- 85.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #635 of 1,963
Since February 2014
-46% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 11, 2026
Most complained-about debt collectors
Collection Associates complaints by month
The busiest month was January 2025 (6 complaints). Complaints in the last 12 months are down 46% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Collection Associates answered all time
- Closed with explanation10796.4%
- Closed43.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Collection Associates complaints are about
Top Collection Associates problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 23
- Debt was result of identity theft 7
- Debt was paid 3
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Collection Associates complaints come from
Most complaints: Wisconsin (17), Ohio (15), Missouri (11), Florida (9), Texas (8).
Collection Associates compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Collection AssociatesDebt collection | - | 14 | - |
Compare side by side: Collection Associates vs Green Square · Collection Associates vs EMoneyUSA · Collection Associates vs Mullooly Jeffrey Rooney & Flynn · Collection Associates vs Credit World Services
What people say about Collection Associates
All experiencesNo experiences with Collection Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Collection Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 6, 2026 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Aug 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 30, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 2, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 28, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
Questions about Collection Associates
How many complaints does Collection Associates have?
Collection Associates has 111 complaints on record since February 2014, including 14 in the last 12 months and 0 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does Collection Associates respond to complaints?
Yes. Collection Associates answered 85.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Collection Associates?
The most common problems are took or threatened to take negative or legal action (6), attempts to collect debt not owed (34), false statements or representation (12).
Is Collection Associates legit?
Collection Associates is a real company with a public complaint record: consumers have complained about it 111 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collection Associates legit? for the signals, red flags and how to protect yourself.
Are complaints about Collection Associates going up or down?
Down. There were 14 complaints in the last 12 months against 26 in the 12 before (-46%). See every month.
How do I file a complaint against Collection Associates?
Complain to Collection Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Collection Associates complaints come from?
Most come from Wisconsin (17), Ohio (15), Missouri (11). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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