Debt collection
Collections USA debt collection complaints
Consumers have filed 169 complaints about Collections USA's debt collection, 29 in the last 12 months (-44%). Collections USA answered 96.6% on time and closed 0% with relief. See the whole Collections USA record.
Collections USA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Collections USA | 29 | 96.6% | 0% |
Latest Collections USA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 30, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 27, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 6, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 31, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 21, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 17, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 16, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 15, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jul 15, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 13, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 7, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 27, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 21, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 12, 2025 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| May 28, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 25, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 11, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 31, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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