Debt collection
Collections USA debt collection complaints
Consumers have filed 169 complaints about Collections USA's debt collection, 29 in the last 12 months (-44%). Collections USA answered 96.6% on time and closed 0% with relief. See the whole Collections USA record.
Collections USA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Collections USA | 29 | 96.6% | 0% |
Latest Collections USA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 20, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 16, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Collections USA
No comments yet. Start the conversation - questions are welcome too.