Card issuer · complaint record
Consumer Defense Group complaints
Filed under Consumer Defense Group, LLC
Consumers have filed 1 complaint about Consumer Defense Group since 2015, none in the last 12 months. It answered 0% on time. The most common problem is privacy.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Jul 14, 2015
Consumer Defense Group complaints by month
The busiest month was July 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Consumer Defense Group answered all time
- Untimely response1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Consumer Defense Group problems
Consumer Defense Group compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | Consumer Defense GroupCredit cards | - | 0 | - |
Compare side by side: Consumer Defense Group vs Mercury Financial Intermediate · Consumer Defense Group vs Exto · Consumer Defense Group vs TomoCredit · Consumer Defense Group vs Zendable
What people say about Consumer Defense Group
All experiencesNo experiences with Consumer Defense Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Consumer Defense Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 14, 2015 | Credit cards | Privacy | No timely reply |
Questions about Consumer Defense Group
How many complaints does Consumer Defense Group have?
Consumer Defense Group has 1 complaint on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Consumer Defense Group respond to complaints?
Yes. Consumer Defense Group answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Consumer Defense Group?
The most common problems are privacy (1).
Is Consumer Defense Group legit?
Consumer Defense Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Consumer Defense Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Consumer Defense Group?
Complain to Consumer Defense Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Consumer Defense Group complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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