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Debt collection

Cornerstone debt collection complaints

Consumers have filed 138 complaints about Cornerstone's debt collection, 35 in the last 12 months (+6%). Cornerstone answered 100% on time and closed 0% with relief. See the whole Cornerstone record.

Cornerstone against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Cornerstone35+6%100%0%138

Every debt collector ranked

Latest Cornerstone debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Dec 26, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 9, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtHIExplainedYes
Nov 7, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtWAExplainedYes
Oct 23, 2018Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedAKExplainedYes
Sep 11, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
May 29, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Apr 24, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Mar 11, 2018Debt collectionAttempts to collect debt not owedDebt was paidMTExplainedYes
Jan 21, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Dec 8, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Dec 8, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtCOExplainedYes
Sep 15, 2017Debt collectionCommunication tacticsFrequent or repeated callsAKExplainedYes
Aug 18, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountAKExplainedYes
Aug 9, 2017Debt collectionWritten notification about debtDidn't receive notice of right to disputeAKExplainedYes
Jul 29, 2017Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Jul 16, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes
May 10, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Apr 12, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtCOExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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