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Debt collection

Cornerstone debt collection complaints

Consumers have filed 138 complaints about Cornerstone's debt collection, 35 in the last 12 months (+6%). Cornerstone answered 100% on time and closed 0% with relief. See the whole Cornerstone record.

Cornerstone against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Cornerstone35+6%100%0%138

Every debt collector ranked

Latest Cornerstone debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Jun 14, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debt-ExplainedYes
Jun 14, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftAKExplainedYes
May 27, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
May 12, 2021Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageAKExplainedYes
May 8, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Apr 14, 2021Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtAKExplainedYes
Mar 2, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Feb 3, 2021Debt collectionAttempts to collect debt not owedDebt was paidORExplainedYes
Jan 14, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtMTExplainedYes
Jan 14, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtMTExplainedYes
Nov 3, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 23, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Oct 13, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Oct 10, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Sep 21, 2020Debt collectionAttempts to collect debt not owedDebt is not yours-ExplainedYes
Aug 30, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Jun 23, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Jun 11, 2020Debt collectionAttempts to collect debt not owedDebt was paidAKExplainedYes
May 20, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
May 17, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
May 8, 2020Debt collectionAttempts to collect debt not owedDebt was paid-ExplainedYes
Apr 8, 2020Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Mar 29, 2020Debt collectionWritten notification about debtDidn't receive notice of right to disputeMTExplainedYes
Feb 19, 2020Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Jan 26, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Nov 4, 2019Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Oct 28, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Sep 27, 2019Debt collectionWritten notification about debtDidn't receive notice of right to disputeORExplainedYes
Jun 21, 2019Debt collectionAttempts to collect debt not owedDebt was paidAKExplainedYes
Mar 4, 2019Debt collectionAttempts to collect debt not owedDebt was paidAKExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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