Debt collection
Credit Counsel debt collection complaints
Consumers have filed 119 complaints about Credit Counsel's debt collection, 28 in the last 12 months (+40%). Credit Counsel answered 100% on time and closed 0% with relief. See the whole Credit Counsel record.
Credit Counsel against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Credit Counsel | 28 | 100% | 0% |
Latest Credit Counsel debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 7, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 5, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 3, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jun 3, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 17, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 28, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 15, 2026 | Debt collection | Electronic communicationsUsed obscene, profane, or other abusive language | Explained |
| Apr 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Nov 21, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 14, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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