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Debt collection

CrossCheck debt collection complaints

Consumers have filed 27 complaints about CrossCheck's debt collection, 10 in the last 12 months. CrossCheck answered 100% on time and closed 0% with relief. See the whole CrossCheck record.

CrossCheck against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13CrossCheck10new100%0%27

Every debt collector ranked

Latest CrossCheck debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Sep 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 11, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageTNExplainedYes
Sep 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 24, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Aug 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
May 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Dec 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Apr 8, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jan 28, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Dec 15, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Nov 30, 2024Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialFLExplainedYes
Aug 8, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Jul 7, 2021Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Dec 27, 2019Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtPAExplainedYes
Mar 20, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftPRExplainedYes
Jul 31, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep trying-ExplainedYes
Jul 18, 2017Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWAExplainedYes
Mar 21, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
Nov 19, 2016Debt collectionFalse statements or representationIndicated committed crime not payingTXExplainedYes
Apr 7, 2016Debt collectionCommunication tacticsThreatened to take legal actionAZExplainedYes
Jul 28, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedLAExplainedYes
May 1, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNJExplainedYes
Jan 23, 2014Debt collectionCommunication tacticsThreatened to take legal actionCAExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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