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Debt collector · complaint record

Digital Media Solutions complaints

Consumers have filed 2 complaints about Digital Media Solutions since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since January 2017

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Mar 8, 2018

Rank
-

Digital Media Solutions complaints by month

The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Digital Media Solutions answered all time

  • Closed with explanation2100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Digital Media Solutions complaints are about

  • Debt collection150%
  • Mortgages150%

Top Digital Media Solutions problems

Digital Media Solutions compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Digital Media SolutionsDebt collection-0new100%0%-

Compare side by side: Digital Media Solutions vs Green Square · Digital Media Solutions vs EMoneyUSA · Digital Media Solutions vs Mullooly Jeffrey Rooney & Flynn · Digital Media Solutions vs Credit World Services

What people say about Digital Media Solutions

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Latest Digital Media Solutions complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 8, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNEExplainedYes
Jan 5, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineMAExplainedYes

Questions about Digital Media Solutions

How many complaints does Digital Media Solutions have?

Digital Media Solutions has 2 complaints on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Digital Media Solutions respond to complaints?

Yes. Digital Media Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Digital Media Solutions?
Is Digital Media Solutions legit?

Digital Media Solutions is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Digital Media Solutions legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Digital Media Solutions?

Complain to Digital Media Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Digital Media Solutions complaints come from?

Most come from Massachusetts (1), Nebraska (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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