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Complaint log

Direct Cash complaint log

The newest complaints about Direct Cash, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 7, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
May 18, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Sep 9, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 19, 2025Debt collectionThreatened to contact someone or share information improperlyContacted your employerTXExplainedYes
Aug 18, 2025Debt collectionCommunication tacticsFrequent or repeated callsTXMoney backYes
May 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Feb 6, 2025Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Dec 17, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Nov 10, 2023Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Jun 15, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Apr 27, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
May 5, 2022Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedNo
Apr 8, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedNo
Mar 15, 2022Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedNo
Dec 31, 2019Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedYes
Apr 17, 2019Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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