Lender · complaint record
Direct Cash complaints
Filed under Direct Cash LLC
Consumers have filed 16 complaints about Direct Cash since 2019, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #169 of 272
Since April 2019
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jul 7, 2026
Most complained-about personal & payday lenders
Direct Cash complaints by month
The busiest month was August 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Direct Cash answered all time
- Closed with monetary relief16.2%
- Closed with explanation1593.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Direct Cash complaints are about
Top Direct Cash problems
Direct Cash compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Direct CashPayday & personal loans | - | 2 | - |
Compare side by side: Direct Cash vs SoLo Funds · Direct Cash vs AAA Auto Title Loans · Direct Cash vs Powerpay · Direct Cash vs AmeriCash
What people say about Direct Cash
All experiencesNo experiences with Direct Cash yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Direct Cash complaints
Full logQuestions about Direct Cash
How many complaints does Direct Cash have?
Direct Cash has 16 complaints on record since April 2019, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Direct Cash respond to complaints?
Yes. Direct Cash answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Direct Cash?
The most common problems are charged fees or interest you didn't expect (2), money was taken from your bank account on the wrong day or for the wrong amount (2), can't stop withdrawals from your bank account (2).
Is Direct Cash legit?
Direct Cash is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Direct Cash legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Direct Cash?
Complain to Direct Cash in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Direct Cash complaints come from?
Most come from Texas (14), Missouri (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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