Debt collection
Direct Recovery Services debt collection complaints
Consumers have filed 422 complaints about Direct Recovery Services's debt collection. See the whole Direct Recovery Services record.
Direct Recovery Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Direct Recovery Services | 0 | - | - |
Latest Direct Recovery Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 3, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 1, 2022 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 26, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 21, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 20, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 18, 2022 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jan 9, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 7, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 7, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 5, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 5, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 27, 2021 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Dec 21, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 10, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 9, 2021 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Dec 6, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Dec 3, 2021 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Dec 1, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 22, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 18, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Nov 17, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 15, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 12, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Nov 12, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 10, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 2, 2021 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 29, 2021 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 26, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 25, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 18, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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