Debt collection
Direct Recovery Services debt collection complaints
Consumers have filed 422 complaints about Direct Recovery Services's debt collection. See the whole Direct Recovery Services record.
Direct Recovery Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Direct Recovery Services | 0 | - | - |
Latest Direct Recovery Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 23, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 25, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 3, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 27, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 21, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 24, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 4, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 3, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 2, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 28, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Apr 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 27, 2022 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Apr 20, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 13, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 13, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 11, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 8, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 4, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 31, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 29, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 29, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 28, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 25, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Mar 24, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 16, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Feb 10, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Feb 10, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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