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Debt collection

Discover debt collection complaints

Consumers have filed 5,382 complaints about Discover's debt collection, 288 in the last 12 months (-79%). Discover answered 100% on time and closed 31% with relief. See the whole Discover record.

Discover against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Discover288-79%100%31%5,382

Every debt collector ranked

Latest Discover debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Mar 12, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeMSFixedYes
Mar 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Mar 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Mar 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Mar 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedYes
Mar 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAFixedYes
Mar 9, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Mar 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Mar 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAFixedYes
Mar 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAFixedYes
Mar 5, 2026Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedYes
Mar 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLFixedYes
Mar 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountDEExplainedYes
Mar 5, 2026Debt collectionAttempts to collect debt not owedDebt was paidARExplainedYes
Mar 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Mar 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Mar 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Mar 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Mar 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Mar 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Mar 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitCAExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAFixedYes
Mar 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Mar 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAFixedYes
Mar 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Feb 27, 2026Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsFLExplainedYes
Feb 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Feb 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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