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Auto lender · complaint record

EM Auto complaints

Consumers have filed 1 complaint about EM Auto since 2025, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting a loan or lease.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since May 2025

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 98.2%

Closed with relief
0%

Typical auto lender: 9%

Last 30 days
0

Newest: May 27, 2025

Rank
-

EM Auto complaints by month

The busiest month was May 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How EM Auto answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top EM Auto problems

Inside "Getting a loan or lease"

  • Confusing or misleading advertising or marketing 1

EM Auto compared with other auto lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1The Savings GroupAuto loans & leases6341-13%100%2%C
2AC AutoPay LLC, Denver, CO BranchAuto loans & leases6038-22%100%0%C
3CARS AcquisitionAuto loans & leases8134+13%97.1%32%A
4EA HoldingsAuto loans & leases333+74%75.8%0%F
5Innovate ManagedAuto loans & leases632+39%50%0%F
6Cooley EnterprisesAuto loans & leases831+19%0%14%F
7Challenge Financial ServicesAuto loans & leases527+50%70.4%0%F
8EM AutoAuto loans & leases-0new100%0%-

Compare side by side: EM Auto vs The Savings Group · EM Auto vs AC AutoPay LLC, Denver, CO Branch · EM Auto vs CARS Acquisition · EM Auto vs EA Holdings

What people say about EM Auto

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Latest EM Auto complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 27, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTXExplainedYes

Questions about EM Auto

How many complaints does EM Auto have?

EM Auto has 1 complaint on record since May 2025, including 0 in the last 12 months and 0 in the last 30 days.

Does EM Auto respond to complaints?

Yes. EM Auto answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with EM Auto?

The most common problems are getting a loan or lease (1).

Is EM Auto legit?

EM Auto is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is EM Auto legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against EM Auto?

Complain to EM Auto in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most EM Auto complaints come from?

Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about EM Auto

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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