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Debt collector · complaint record

Empire Acceptance complaints

Consumers have filed 2 complaints about Empire Acceptance since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since January 2017

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 6, 2017

Rank
-

Empire Acceptance complaints by month

The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Empire Acceptance answered all time

  • Closed with explanation2100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Empire Acceptance complaints are about

  • Debt collection150%
  • Payday & personal loans150%

Top Empire Acceptance problems

Inside "False statements or representation"

  • Indicated you were committing crime by not paying debt 1

Empire Acceptance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Empire AcceptanceDebt collection-0new100%0%-

Compare side by side: Empire Acceptance vs Green Square · Empire Acceptance vs EMoneyUSA · Empire Acceptance vs Mullooly Jeffrey Rooney & Flynn · Empire Acceptance vs Credit World Services

What people say about Empire Acceptance

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Latest Empire Acceptance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 6, 2017Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtGAExplainedYes
Jan 18, 2017Payday & personal loansManaging the loan or leaseNCExplainedYes

Questions about Empire Acceptance

How many complaints does Empire Acceptance have?

Empire Acceptance has 2 complaints on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Empire Acceptance respond to complaints?

Yes. Empire Acceptance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Empire Acceptance?

The most common problems are false statements or representation (1), managing the loan or lease (1).

Is Empire Acceptance legit?

Empire Acceptance is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Empire Acceptance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Empire Acceptance?

Complain to Empire Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Empire Acceptance complaints come from?

Most come from Georgia (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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