Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit reporting

Experian credit reporting complaints

Consumers have filed 4,685,519 complaints about Experian's credit reporting, 2,053,038 in the last 12 months (+58%). Experian answered 99.9% on time and closed 13% with relief. See the whole Experian record.

Experian against other credit bureaus & report companies

#Company12 monthsChangeOn timeReliefAll time
1TransUnion2,331,811+58%100%41%5,233,338
2Experian2,053,038+58%99.9%13%4,685,519
3Equifax2,003,445+31%99.9%40%5,012,726
4LexisNexis36,424+107%99.4%25%73,974
5CBC Companies22,776-22%100%53%60,544
6Capital One10,567-3%100%15%54,153
7FIS (Fidelity National Information Services)6,930+40%100%0%18,768
8Resurgent Capital Services5,816+3%99.9%21%18,732
9Early Warning Services (Zelle)4,540+23%100%0%12,728
10CL Holdings4,485+38%100%45%10,946
11Citibank4,468-7%100%48%22,299
12Bank of America4,455+8%99.4%13%20,084

Every credit bureau ranked

Latest Experian credit reporting complaints

ReceivedAboutIssueStateAnswerOn time
Nov 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAIn progressYes
Nov 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysAZIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJIn progressYes
Nov 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXIn progressYes
Nov 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAIn progressYes
Nov 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Nov 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAIn progressYes
Nov 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNJIn progressYes
Nov 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINIn progressYes
Nov 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyOKIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectALIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYIn progressYes
Nov 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Experian

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience