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Debt collection

Express Collections debt collection complaints

Consumers have filed 132 complaints about Express Collections's debt collection, 36 in the last 12 months (+16%). Express Collections answered 100% on time and closed 3% with relief. See the whole Express Collections record.

Express Collections against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Express Collections36+16%100%3%132

Every debt collector ranked

Latest Express Collections debt collection complaints

ReceivedAboutIssueStateAnswerOn time
May 8, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Mar 29, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Mar 22, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Mar 14, 2023Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopTXExplainedYes
Feb 8, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedWYExplainedYes
Sep 10, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 2, 2022Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSDExplainedYes
Aug 16, 2022Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
May 2, 2022Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Apr 27, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Apr 12, 2022Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtSDExplainedYes
Feb 17, 2022Debt collectionAttempts to collect debt not owedDebt was paidMOExplainedYes
Feb 16, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Feb 9, 2022Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTXExplainedYes
Jan 3, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Dec 8, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 25, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 12, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 4, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Nov 1, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 1, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jun 21, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes
Jun 17, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes
Mar 2, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 10, 2020Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitSDExplainedYes
Jan 22, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Nov 7, 2019Debt collectionWritten notification about debtDidn't receive notice of right to disputeSDExplainedYes
Aug 20, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedWYExplainedYes
Aug 3, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jul 8, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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