Debt collection
Extra debt collection complaints
Consumers have filed 30 complaints about Extra's debt collection, 14 in the last 12 months. Extra answered 100% on time and closed 0% with relief. See the whole Extra record.
Extra against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Extra | 14 | 100% | 0% |
Latest Extra debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Aug 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Jul 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| May 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 31, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 29, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 2, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 10, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 30, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 14, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 16, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 1, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 16, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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