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Debt collector · complaint record

Fidelity Account Services complaints

Consumers have filed 4 complaints about Fidelity Account Services since 2015, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
4

Since April 2015

Last 12 months
0

new vs the year before

Answered on time
50%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jan 24, 2019

Rank
-

Fidelity Account Services complaints by month

The busiest month was April 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Fidelity Account Services answered all time

  • Closed with explanation4100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Fidelity Account Services complaints are about

  • Debt collection375%
  • Credit reporting125%

Top Fidelity Account Services problems

Inside "Incorrect information on your report"

  • Information belongs to someone else 1

Fidelity Account Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Fidelity Account ServicesDebt collection-0new50%0%-

Compare side by side: Fidelity Account Services vs Green Square · Fidelity Account Services vs EMoneyUSA · Fidelity Account Services vs Mullooly Jeffrey Rooney & Flynn · Fidelity Account Services vs Credit World Services

What people say about Fidelity Account Services

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Latest Fidelity Account Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 24, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Sep 18, 2018Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedNo
Jul 13, 2016Debt collectionCommunication tacticsThreatened to take legal actionPAExplainedNo
Apr 20, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedYes

Questions about Fidelity Account Services

How many complaints does Fidelity Account Services have?

Fidelity Account Services has 4 complaints on record since April 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does Fidelity Account Services respond to complaints?

Yes. Fidelity Account Services answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Fidelity Account Services?
Is Fidelity Account Services legit?

Fidelity Account Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fidelity Account Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Fidelity Account Services?

Complain to Fidelity Account Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Fidelity Account Services complaints come from?

Most come from Texas (2), Virginia (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Fidelity Account Services

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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