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Money transfers & apps

Global Tel*Link money transfers & apps complaints

Consumers have filed 83 complaints about Global Tel*Link's money transfers & apps, 33 in the last 12 months (+50%). Global Tel*Link answered 93.9% on time and closed 15% with relief. See the whole Global Tel*Link record.

Global Tel*Link against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Global Tel*Link33+50%93.9%15%83

Every payment company ranked

Latest Global Tel*Link money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Jan 4, 2026Money transfers & appsProblem with customer serviceNCExplainedYes
Dec 28, 2025Money transfers & appsOther transaction problemCOExplainedYes
Dec 17, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Nov 9, 2025Money transfers & appsOther service problemVAExplainedYes
Oct 23, 2025Money transfers & appsFraud or scamTXExplainedYes
Oct 17, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Sep 27, 2025Money transfers & appsProblem adding moneyCAExplainedYes
Sep 23, 2025Money transfers & appsProblem adding moneyNEExplainedYes
Sep 2, 2025Money transfers & appsProblem with customer service-ExplainedYes
Aug 23, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletKYExplainedYes
Jul 28, 2025Money transfers & appsOther service problemFLExplainedYes
Jul 18, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Jul 18, 2025Money transfers & appsFraud or scamILExplainedYes
Jul 12, 2025Money transfers & appsUnauthorized transactions or other transaction problemFLMoney backYes
Jul 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMIExplainedYes
Jun 10, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountPAMoney backYes
Jun 4, 2025Money transfers & appsUnexpected or other feesNCExplainedYes
May 5, 2025Money transfers & appsFraud or scamCAExplainedYes
Mar 31, 2025Money transfers & appsUnexpected or other feesTNExplainedYes
Mar 10, 2025Money transfers & appsOther transaction problemOHExplainedYes
Feb 9, 2025Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
Jan 30, 2025Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Dec 31, 2024Money transfers & appsOther transaction problemMSExplainedYes
Dec 21, 2024Money transfers & appsFraud or scamFLExplainedYes
Nov 25, 2024Money transfers & appsUnexpected or other feesPAExplainedYes
Jun 18, 2024Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
Jun 17, 2024Money transfers & appsProblem adding moneyVAExplainedYes
Sep 23, 2023Money transfers & appsFraud or scamNJExplainedYes
Sep 16, 2023Money transfers & appsOther transaction problemGAExplainedYes
Jul 28, 2023Money transfers & appsUnauthorized transactions or other transaction problemDEExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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