Debt collection
GM Financial debt collection complaints
Consumers have filed 1,238 complaints about GM Financial's debt collection, 377 in the last 12 months (+64%). GM Financial answered 100% on time and closed 3% with relief. See the whole GM Financial record.
GM Financial against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | GM Financial | 377 | 100% | 3% |
Latest GM Financial debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 17, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 10, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 3, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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