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Complaint log

Grey complaint log

The newest complaints about Grey, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2026Money transfers & appsFraud or scam-ExplainedNo
Jun 20, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the card-No timely replyNo
Apr 7, 2026Money transfers & appsOther transaction problemMDExplainedYes
Apr 3, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Mar 1, 2026Credit cardsTrouble using your cardCan't use card to make purchases-ExplainedNo
Jan 22, 2026Money transfers & appsConfusing or missing disclosures-ExplainedYes
Dec 19, 2025Money transfers & appsOther transaction problem-ExplainedNo
Nov 26, 2025Money transfers & appsFraud or scam-ExplainedNo
Oct 1, 2025Money transfers & appsWrong amount charged or received-ExplainedYes
Aug 24, 2025Money transfers & appsConfusing or missing disclosuresNYExplainedNo
Jun 22, 2025Money transfers & appsOther transaction problem-ExplainedNo
May 29, 2025Money transfers & appsOther transaction problem-ExplainedYes
May 26, 2025Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
May 22, 2025Bank accountsClosing an accountCompany closed your account-ExplainedYes
May 14, 2025Money transfers & appsOther transaction problem-ExplainedYes
Jan 9, 2025Money transfers & appsFraud or scam-ExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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