Lender · complaint record
Grupo Estrella complaints
Filed under Grupo Estrella, LLC
Consumers have filed 2 complaints about Grupo Estrella since 2023, 1 of them in the last 12 months. It answered 0% on time. The most common problem is getting the loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- #207 of 272
Since October 2023
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Apr 10, 2026
Most complained-about personal & payday lenders
Grupo Estrella complaints by month
The busiest month was October 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Grupo Estrella answered all time
- Untimely response2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Grupo Estrella complaints are about
Top Grupo Estrella problems
Grupo Estrella compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Grupo EstrellaPayday & personal loans | - | 1 | - |
Compare side by side: Grupo Estrella vs SoLo Funds · Grupo Estrella vs AAA Auto Title Loans · Grupo Estrella vs Powerpay · Grupo Estrella vs AmeriCash
What people say about Grupo Estrella
All experiencesNo experiences with Grupo Estrella yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Grupo Estrella complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 10, 2026 | Payday & personal loans | Getting the loan | No timely reply |
| Oct 24, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
Questions about Grupo Estrella
How many complaints does Grupo Estrella have?
Grupo Estrella has 2 complaints on record since October 2023, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Grupo Estrella respond to complaints?
Yes. Grupo Estrella answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Grupo Estrella?
The most common problems are getting the loan (1), improper use of your report (1).
Is Grupo Estrella legit?
Grupo Estrella is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Grupo Estrella legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Grupo Estrella?
Complain to Grupo Estrella in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Grupo Estrella complaints come from?
Most come from Puerto Rico (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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