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Debt collector · complaint record

Henley, Lotterhos & Henley complaints

Consumers have filed 23 complaints about Henley, Lotterhos & Henley since 2013, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
23

Since July 2013

Last 12 months
4

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 14, 2026

Rank
#1,016 of 1,963

Most complained-about debt collectors

Henley, Lotterhos & Henley complaints by month

The busiest month was June 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Henley, Lotterhos & Henley answered all time

  • Closed with monetary relief14.3%
  • Closed with non-monetary relief14.3%
  • Closed with explanation2191.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Henley, Lotterhos & Henley complaints are about

  • Debt collection2087%
  • Payday & personal loans14%
  • Auto loans & leases14%
  • Credit cards14%

Top Henley, Lotterhos & Henley problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 4
  • Debt was result of identity theft 2

Henley, Lotterhos & Henley compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Henley, Lotterhos & HenleyDebt collection-4new100%0%-

Compare side by side: Henley, Lotterhos & Henley vs Green Square · Henley, Lotterhos & Henley vs EMoneyUSA · Henley, Lotterhos & Henley vs Mullooly Jeffrey Rooney & Flynn · Henley, Lotterhos & Henley vs Credit World Services

What people say about Henley, Lotterhos & Henley

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Latest Henley, Lotterhos & Henley complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMSExplainedYes
Sep 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Aug 20, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitMSExplainedYes
Jun 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Nov 25, 2024Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsMSExplainedYes
Jul 7, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Mar 1, 2024Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitMSExplainedYes
Dec 8, 2023Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyMSExplainedYes
Oct 13, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMSExplainedYes
May 29, 2023Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtMSExplainedYes
Apr 3, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes

Questions about Henley, Lotterhos & Henley

How many complaints does Henley, Lotterhos & Henley have?

Henley, Lotterhos & Henley has 23 complaints on record since July 2013, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.

Does Henley, Lotterhos & Henley respond to complaints?

Yes. Henley, Lotterhos & Henley answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Henley, Lotterhos & Henley?
Is Henley, Lotterhos & Henley legit?

Henley, Lotterhos & Henley is a real company with a public complaint record: consumers have complained about it 23 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Henley, Lotterhos & Henley legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Henley, Lotterhos & Henley?

Complain to Henley, Lotterhos & Henley in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Henley, Lotterhos & Henley complaints come from?

Most come from Mississippi (23). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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