Card issuer · complaint record
Hexagon Collection Services complaints
Filed under Hexagon Collection Services, LLC
Consumers have filed 3 complaints about Hexagon Collection Services since 2018, none in the last 12 months. It answered 0% on time. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since January 2018
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Jul 4, 2025
Hexagon Collection Services complaints by month
The busiest month was January 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hexagon Collection Services answered all time
- Untimely response3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hexagon Collection Services complaints are about
Top Hexagon Collection Services problems
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 1
Hexagon Collection Services compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | Hexagon Collection ServicesCredit cards | - | 0 | - |
Compare side by side: Hexagon Collection Services vs Mercury Financial Intermediate · Hexagon Collection Services vs Exto · Hexagon Collection Services vs TomoCredit · Hexagon Collection Services vs Zendable
What people say about Hexagon Collection Services
All experiencesNo experiences with Hexagon Collection Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hexagon Collection Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 4, 2025 | Payday & personal loans | Problem when making payments | No timely reply |
| Oct 13, 2024 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | No timely reply |
| Jan 29, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
Questions about Hexagon Collection Services
How many complaints does Hexagon Collection Services have?
Hexagon Collection Services has 3 complaints on record since January 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Hexagon Collection Services respond to complaints?
Yes. Hexagon Collection Services answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Hexagon Collection Services?
The most common problems are took or threatened to take negative or legal action (1), getting a credit card (1), problem when making payments (1).
Is Hexagon Collection Services legit?
Hexagon Collection Services is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hexagon Collection Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hexagon Collection Services?
Complain to Hexagon Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hexagon Collection Services complaints come from?
Most come from California (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Hexagon Collection Services
No comments yet. Start the conversation - questions are welcome too.