Debt collection
HSBC debt collection complaints
Consumers have filed 1,990 complaints about HSBC's debt collection, 102 in the last 12 months (+5%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | HSBC | 102 | 100% | 0% |
Latest HSBC debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 30, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 27, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jun 27, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 26, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 7, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jun 5, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 30, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 19, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 15, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 11, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 24, 2023 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 24, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 23, 2023 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Apr 14, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Apr 8, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 4, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 23, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 7, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 2, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 1, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 24, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 23, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 15, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 13, 2023 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Feb 12, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 7, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 29, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 25, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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