Debt collection
HSBC debt collection complaints
Consumers have filed 1,990 complaints about HSBC's debt collection, 102 in the last 12 months (+5%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | HSBC | 102 | 100% | 0% |
Latest HSBC debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 26, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 2, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jan 28, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jan 23, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 19, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 17, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jan 15, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 9, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 19, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 10, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 6, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 3, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Nov 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 19, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 16, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Nov 15, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Nov 15, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 14, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 8, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Nov 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 23, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 22, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 16, 2024 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 15, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 5, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 24, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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